Shipping Policy
Welcome to KL GIBA, We are delighted to serve you with our high-quality products. Please take a moment to review our shipping policy for a smooth shopping experience.
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Our estimated delivery time within India is 7-10 business days from the date of dispatch.
- Please note that processing times may be longer during peak seasons or promotional events.
2. Shipping Methods:
- We offer several shipping options, including standard and expedited services.
- Shipping costs and estimated delivery times will be calculated at checkout based on your location and selected shipping method.
3. Shipping Destinations:
- We currently ship to [list of countries or regions you serve].
- If your location is not listed, please contact our customer support for assistance.
4. Order Tracking:
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Use the provided tracking number to monitor the status of your shipment.
5. Shipping Costs:
- Shipping costs are determined by the weight of your order and your selected shipping method.
- You can view the shipping costs at checkout before completing your purchase.
6. Customs and Duties:
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- We recommend checking with your local customs office for information on potential charges.
7. Lost or Damaged Items:
- We take great care in packaging your order, but accidents can happen. In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team immediately.
8. Returns Due to Incorrect Address:
- Please ensure that your shipping address is accurate. Orders returned due to incorrect addresses may be subject to additional shipping charges.
9. Delays:
- We strive to meet the estimated delivery times, but unforeseen circumstances (weather, customs delays, etc.) may cause delays. We appreciate your understanding in such situations.
10. Contact Us:
- If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at support@klgiba.com.
- KL GIBA
- Phone no: 7009388772
- Email: support@klgiba.com
- Address: Shop no 2321, Main Bazar, Ropar, Punjab
Thank you for choosing KLGIBA We appreciate your business.