Returns Policy
EXCHANGE:
- We’d be happy to exchange the product for you if it’s not fitting you within 15 Days of you receiving the parcel. We charge extra shipping for the exchange product + reverse pickup charges that is to be borne by the customer.
- Please WhatsApp on +917009388772from MON-SAT 10AM-7PM ONLY.
- Incase any damage piece is received (We do our Quality Check to the best level possible) we will exchange the product for you. UnBoxing Package Video is Necessary for this. For an exchange of damaged product, the reverse pickup will be arranged and a new product will be shipped within 5-7 working days of receiving the original order or a store credit will be generated.
Return/Refund/Cancellation:
- We are sorry you didn’t like what you received! We can initiate a return within 15 Days of you receiving the parcel. Your refund is processed in the form of STORE CREDIT only (with no time limit). We don’t have cash refunds available. Reverse pick up + new shipment charges are deducted from your store credit.
- Store Credit cannot be used during sale or be combined with an offer/discount code.
- Please WhatsApp on +917009388772 from MON-SAT 10AM-7PM ONLY.
- Gift Cards cannot be redeemed for CASH.
- Contact us at:
KL GIBA
Phone no: 7009388772
Email: support@klgiba.com
Address: Shop no 2321, Main Bazar, Ropar, Punjab